Our experience was great. We ended up selecting Heritage Insurance. Their website requires Flash, a technology that is outdated and no longer supported, in fact discouraged by the web development professionals because it is no longer secure and prone to hacking. Since you are offering their services to your clients, I think it is in your best interests to ask them to redesign their portal with modern, secure web development technologies, after all they handle credit card information and personal client data. Being a web developer, I can't help but notice these things and honestly felt turned off about the company after seeing this. However, as long as their insurance policy is solid and their service up to your standards, we trust you. Thank you for the seamless process.