Bracing for Ian: Storm Preparedness Steps; Vital Information for Customers; We Are Here for You

September 27, 2022

As we continuously monitor the status of Hurricane Ian, our first priority is the safety of our customers, employees, and our agencies. We realize you could be impacted by this storm, and we want you to know that our teams stand at the ready, all hands on deck; We Insure will rise to respond to this catastrophe and do all we can to provide the assistance needed to see you through.

Below is storm preparedness information and who to call first to address immediate needs and help mitigate damange if your property is impacted by the storm.

Prepare for the Storm

 

 

Additional/Damage Mitigating Assistance to Meet Your Immediate Needs

We have a plan in place to address the first, immediate needs of our We Insure family impacted by the storm. We have partnered with Flood Pro to work with our customers during and immediately following the storm to assist with critical needs that could help mitigate further damage including putting tarps on damaged roofs, assistance with flood damage, and more. In addition, because this storm has the potential to impact so many Floridians, our carrier partners may be inundated with calls. As such,  Flood Pro will also assist you by calling your carrier with you to help you report a First Notice of Loss (FNOL) claim. You can contact Flood Pro at 800-927-0310; calls will be recorded.

We have also partnered with Joe Taylor Restoration, which will also work with our customers during and immediately following the storm to assist with critical needs that could help mitigate further damage such as flooding, water damage, dry-out, etc. The number We Insure customers and agents can use to reach out to Joe Taylor Restoration for assistance during Hurricane Ian is 888-353-3139.

Mobile CAT Ready

We also have a mobile We Insure Crisis Assessment Team (CAT) at the ready, which will be on-site to offer assistance with essential phone numbers and information, bottled water, and other support. We will let you know where this team and RV will be stationed as soon as we have identified a location. 

We Insure Will Be Here for You

In the event you cannot get through to your agent, or your agency’s physical location is impacted and they have to evacuate, you can reach our main We Insure Customer Service department for additional assistance at 1-877-677-4063.

 

We are “One,” and in times of crisis will always have our quick and complete response; together, We Rise. 

 

We will continue to communicate with you as this situation unfolds. In the meantime, we hope you, your family, and everyone in the path of Ian stay safe.

 

Sincerely,

Your We Insure Team

The information contained in this page is provided for general informational purposes only and may not be applicable to all situations. We Insure makes no guarantees of results from the use of this information.